Shipping & Delivery

Our goal is to offer you the best shipping options, no matter where you live. We ship our products using Japan Post ePackets, which are both registered and trackable. It will take approximately 7-14 days to receive an order after it has been processed and dispatched from our facilities.

The time frame for orders delivery is divided into two parts:

Handling time: Order verification, preparation, quality check and packaging. This may take between 24-48 hours, excluding holidays and weekends. (Some delays may occur due to Japan Post holiday times).

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time. As all orders are provided with tracking, you will always know where your order is.

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